Five Must Have Features in a DC Restoration Company When it comes to water damage, your DC restoration company has to have it all. There’s a lot of competition in the city, and it allows you to have high standards. Find the right company by looking for these key features. If your DC restoration company doesn’t have these, you should keep looking. Source: limric.com 1. Local experience Big chains that don’t have any local presence aren’t the answer that you’re looking for. A restoration company should have intimate knowledge of the local conditions before they treat your home or business. A good DC restoration company knows about the specific problems that the DC area experiences. There’s no substitute for living and working in DC and the surrounding area. 2. 24-hour availability Emergencies don’t only happen during business hours. If you have a pipe burst and need water damage restoration, you don’t want to wait until morning to talk to someone. Your DC restoration company should have a 24-hour call line. Even if they don’t offer 24-hour service, you should be able to reach out to them at any time. Leave a message or explain the nature of your problem. If you’re going to have to wait until 9am to even see if they can see you that day, you’re just wasting your time. You’re not calling a DC restoration company because a problem is no big deal. Get a service that offers you something every hour of the day. 3. Broad range of services Restoration is rarely a one issue only problem. If you had a fire, you may think that you just need smoke and fire restoration. While you will, you’ll probably also need water damage restoration. The firefighters who put out the blaze were probably too busy saving your building and any lives therein to worry about where they were splashing water. Contaminated, sooty water can cause a lot amount of water damage. You don’t want to hire multiple agencies for one disaster. Get one company who can do the job from start to finish. 4. Insurance You need a DC restoration company who’s willing to work with your insurance. You want to bill as much of the restoration as possible through your insurance. It will be much easier for you if your company is willing to help you help them. The sooner you get your claim in, the sooner you’ll be able to pay them in full. Help filling in and filing their reports is the least that a DC restoration company could do for you. 5. Low pressure tactics You often call a restoration company in an emergency. You should find a service that focuses on what’s actually best for you, not what makes them the most cash. Your restoration company should tally up the damage and offer you suggestions, but they should also take your lead on what to work on. Sure, maybe you really do need to replace your shingles, but for now you’re focusing on the bare minimum repairs to keep your house safe. Your DC restoration company should respect your priorities. Finding a good DC restoration company will ease your mind. Whatever disaster your home goes through, don’t worry. With a good team at your side you’ll be able to navigate anything. Focus on these five must have features, and you know you’ve picked a winner. Call (757) 434-6263 Report Loss Online Report Loss Form Fill out our online report loss form for a quick quote response! Just click button below to get started! Affiliations and Mentions No matter how serious the situation, we will provide you emergency service that offers true peace of mind. All you need to do is call Water Damage Team or email us to get a call back in seconds!